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Writer's pictureAlice Cook

Top three TurboTax issue and their troubleshooting methods


TurboTax is a popular tax preparation software developed by Intuit, which is widely used for the United States and Canadian tax returns. TurboTax software provides you a user-friendly interface for e-filing your tax returns as both individuals and business purposes. Sometimes, you may face some problems while using Turbotax. Some of the common issues are given below:


Can’t find TurboTax License Code


The license code is an important thing that you must need for accessing and using various features. You can find the TurboTax license code from the pricing and product menu of your product. If you have received the TurboTax CD from any authorized retailer, you can check the license code from the front of the insert box. The license code is only for the TurboTax software installed on your Windows and Mac computers. You need the 14-character license code to activate and install your TurboTax CD/Download software.


Issues in Turbotax activation screen


Sometimes, after updating TurboTax software in your system, you may get a TurboTax activation screen with four blue dots only. Temporarily disabling the third-party application such as antivirus/anti-malware/firewall software can help you to resolve this issue.


TurboTax Updation Issue


If TurboTax updater is not working on your system, you need to download and install some software updates to get the issue resolved. Intuit offers near-instantaneous updates when available in the "TurboTax" software program. If you are a Windows user, click on the "Online" menu option, then select the "Check for Updates" to check if there are any TurboTax updates. If you are a Mac user, you have to click on the "TurboTax" menu option and then on “Check for Updates.” You can also exchange the preferences of the software update. If there is any update, follow all the on-screen instructions to install it.

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